Before you start
Candid answers
The goal is a commercially sensible intervention—not maximum technical scope.
What happens during an Operational Efficiency Blueprint?
We map the selected workflow, identify manual work, duplicated activity and failure points, assess the systems involved, test whether to buy, configure, integrate, automate or build, and define a practical prioritised 90-day plan with implementation options and costs.
Can a project start without a Blueprint?
Yes. It is not mandatory when the requirement and constraints are already clear enough to scope responsibly. A simple integration, automation or focused tool can move directly into a Focused Fix.
Will you replace our current software?
Only when retaining it prevents the required outcome. Existing systems often contain valuable history, training and process knowledge. A focused integration or configuration change can be the lower-risk answer.
How quickly can work begin?
That depends on scope, access and current delivery commitments. The fit call establishes urgency and whether a Blueprint, Focused Fix or directly scoped system is the right first step.
Is every project custom?
No. Custom software is justified only where it creates a real operational or commercial advantage. A well-chosen existing product is often the better decision.
Where does AI fit?
Where it can reliably reduce repetitive work, organise information or support a controlled decision. It is one tool within a workflow, not a substitute for accountable oversight.
How much does a project cost?
The Blueprint is £995. Focused Fixes typically range from £1,000 to £5,000. Smaller Custom Systems start from £3,000, while larger platforms and mobile applications are scoped individually. Continuous Improvement starts from £500 per month. Prices exclude VAT/IVA where applicable.
Do you offer ongoing support?
Yes. Continuous Improvement can include monitoring, support, small changes, automation maintenance, reporting improvements, supplier coordination, guidance and agreed ongoing development from £500 per month.
Can you work with our existing IT provider or agency?
Yes, when responsibilities and access are clear. Megabite can own the operational product layer while an existing provider manages devices, networks, brand or another defined area.
How do you protect business data?
Security requirements are defined for the actual system, data and risk. Access control, minimisation, hosting, backups and supplier responsibilities are addressed in scope.