Is this just an AI receptionist?
No. AI call handling may be appropriate, but the service can also use missed-call messaging, smart forms, immediate callbacks, WhatsApp, SMS, calendar booking and human handover. The workflow is chosen around the actual commercial gap.
Will this replace our receptionist or sales team?
Usually not. The purpose is to cover missed calls, busy periods, out-of-hours enquiries and repetitive qualification so the existing team can focus on useful customer conversations.
We already have a CRM. Why would we need this?
A CRM can record and organise an enquiry. Lead Recovery improves what happens before and around that record: immediate response, qualification, booking, routing and follow-up.
Can it work with our current telephone number and systems?
Often, but this depends on the telephone provider, platform access, APIs and existing setup. Megabite checks feasibility before recommending the implementation.
Does every caller have to speak to AI?
No. The customer journey could use a person, an automated callback, SMS, WhatsApp, a smart form or direct booking. Voice AI is optional.
Can it cover evenings and weekends?
Yes, where the selected telephone, messaging and booking setup supports it. The workflow can collect information, answer agreed questions, book appointments or set expectations until the team is available.
Does this guarantee more revenue?
No. The service improves response and recovery opportunities; it cannot guarantee customer behaviour or sales outcomes. The financial calculation uses the company’s own assumptions to establish whether the opportunity is worth pursuing.
How quickly can it be implemented?
This depends on the channels, providers, integrations, access and business rules involved. The Lead Recovery Review establishes the sensible scope and next step.