Improve cashflow with intelligent, automated invoice recovery.
Recoups turns outstanding invoices into a prioritised recovery workflow—coordinating communication, surfacing the next action and giving finance teams clear visibility from first reminder to human escalation.
Business context
Revenue is not useful cashflow until invoices are paid. Yet recovery often depends on spreadsheets, calendar reminders and individual persistence. As the ledger grows, finance teams spend more time deciding who to contact, reconstructing previous conversations and chasing the same predictable steps.
Recoups was built to make invoice recovery systematic: prioritise the work, automate the routine communication and keep every account, action and exception visible.
The operational challenge
Every overdue account has context. Some need a simple reminder, some need a different channel and others require a person to intervene. The system must move routine cases forward without losing tone, history or control—and make the highest-value next actions obvious to the team.
Why the existing approach was insufficient
Spreadsheets and inbox flags record isolated tasks; they do not create a recovery operation. Basic reminder tools send messages on a schedule but rarely give the business one view of priority, contact history, response state, promises to pay and exceptions needing attention.
What Megabite designed and built
Megabite designed Recoups as a complete recovery workflow: a prioritised work queue, configurable contact sequences, coordinated email, SMS and voice activity, AI-assisted communication, account history, dashboards and clear escalation points.
Routine follow-up progresses automatically. Responses, disputes, high-value accounts and sensitive exceptions are surfaced for human judgment. Finance teams gain consistency without surrendering control.
Major system components
- Prioritised recovery work queue
- Invoice and account status controls
- Email, SMS and voice workflows
- AI-assisted message preparation
- Contact and activity history
- Response and exception handling
- Management cashflow dashboard
- Human review and escalation points
Operational outcome
Recoups is designed to increase the pace and consistency of invoice recovery, reduce the administration surrounding payment chasing and help businesses convert outstanding revenue into cash sooner.
It demonstrates how Megabite combines workflow design, applied AI, multi-channel communications, dashboards and human oversight to improve a commercially critical process.
Interface gallery
Related capabilities
Workflow automation, finance operations, invoice recovery, multi-channel communications, dashboards, exception handling and applied AI.
Put predictable cashflow work on a system.
Megabite can design the prioritisation, communications, oversight and human escalation needed to make invoice recovery more consistent and visible.
Book a 20-minute fit call or tell us what is slowing the team down.